Do Not Install On Any System Which Does Not Meet The Following Minimum Requirements
InSite is an engineering application and is hardware intensive. Best results are achieved with systems built for CAD and Gaming.
- Operating System: Latest production desktop version of 64-bit Microsoft Windows 10 or Windows 11. Windows Server and Windows Insider Dev/Beta channels are not supported. Select the system icon in the Windows control panel to check your system specifications.
- Processor: modern Intel Core i7 or AMD Ryzen 7 – 2.5-2.9 GHz minimum / 3+ GHz. Recommended application supports multiple processors.
- Memory: 16+ GB minimum RAM. Working with large projects /or importing complex documents (PDF, DWG, etc) will require more RAM
- Mouse: MS-Mouse compliant. Touchpads do not provide suitable precision.
- Internet Connection: A reliable internet connection is required for product activation.
- Two Monitors Recommended: Multiple monitors allow for increased productivity.
- Dedicated GPU/Video Card Recommended: 2GB+ DirectX 12 compliant
- Virtual Machines are not supported: See Can I run InSite Elevation Pro in a Virtual Machine (VMWare Desktop/Fusion, Parallels Desktop, Azure Virtual Desktop, VirtualBox etc.) in SYSTEM FAQ below for details.
Onboard Training Requirements: Handsfree audio phone call source and a quiet workspace is required for the benefit of the student and the instructor to provide an optimal learning environment. Students who fail to meet the above system requirements or don’t have an adequate environment for training will be asked to reschedule their onboard session.
Screen Sharing: InSite’s technicians employ GoToAssist screen sharing technology provided by LogMeIn. This technology allows technicians to troubleshoot computer issues, provide training and help on application issues and job reviews.
Customers that employ security practices that prevent use of this technology limit our ability to help them in a prompt time frame. More information on GoToAssist security and configuration can be found here:
InSite Elevation Pro is currently installed locally with cloud-based licensing which can be checked out for up to 30 days. Details about the licensing are here.
We do not support running InSite Elevation Pro or SiteWork on a VM.
InSite is an engineering application and is hardware and graphics intensive. It requires 3D graphics and computational power similar to those found in high end gaming systems.
Running VM software on top of a host operating system means InSite will have only indirect access to storage, memory, and in almost all cases no GPU support from the physical device. This is significantly less performant than a direct installation configured as referenced in the InSite Elevation Pro System Requirements above.
Azure Virtual Desktop specifically introduces additional overhead from remote desktop latency which radically impacts display performance (e.g. zooming, panning, coordinated cursor, etc).
The solid-state drive (SSD drive) on your PC is where performance starts.
The SSD drive on today’s high-performance computers provides the high-speed conduit (500 Mb/s+) to provide access to very large PDF and CAD files. When diagnosing Elevation Pro performance issues on customers’ environments, we often see weak data transfer from remote file locations as the culprit.
Some environments may have a traditional file server mapped to a data drive on the PC. Our user creates a new takeoff, and then imports the CAD or PDF file using this mapping. This means the data is now required to come across a wired ethernet connection at significantly reduced speeds compared to the local SSD drive which hinders performance. A wireless connection can be even worse.
A quick test in a degraded performance situation is to move the my_project.insite file and the PDF and CAD files to the local folder (My documents) on the local hard drive for a speed test which is usually successful.
The downside of manually moving data locally is that often the original intent of a local server is to allow file sharing across a team with scheduled backups on the server.
A better solution, especially with today’s remote work environments is to use cloud sharing. Products like Dropbox, ShareFile, Google Drive, etc. provide synched documents across multiple computer’s high speed SSD hard drives. A change on the local file replicates the file to the cloud and updates the other machines with the latest changes. These tools are very cost effective and provide access to the files offline and robust cloud-based backups across duplicate servers. You must configure the data to be synchronized locally.
Finally, another benefit of cloud storage is the availability of data on phones/tablets, etc. Sharing PDFs, KMZ files and other documents to remote devices is part of the popularity of these cloud platforms.
To make sure Elevation Pro is able to take full advantage of your dedicated GPU, the Windows Graphics Settings will need to be configured using a few simple steps. Click here for step-by-step instructions.
If you have questions call 877.746.7483 M-F 8am-4pm EST